Terms of Service

Last Updated: September , 2026

1. Acceptance of Terms

Welcome to JewelGleamWorld. By accessing or using our website, browsing our products, or placing an order, you agree to comply with and be bound by these Terms of Service.

If you do not agree with these terms, please do not use our website or place an order.

2. Age Requirement

You must be 18 years of age or older to place an order on JewelGleamWorld.

Customers under 18 may use the website only with the permission and supervision of a parent or legal guardian.

3. Products

JewelGleamWorld offers imitation and fashion jewellery products.

We make reasonable efforts to ensure that product photographs, descriptions, colours, sizes and other product information are accurate. However, slight variations may occur due to photography, lighting, screen settings or manufacturing variations.

4. Product Availability

All products are subject to availability. We reserve the right to modify, discontinue or limit the availability of any product without prior notice.

If an ordered product becomes unavailable, we may cancel the order and provide an applicable refund.

5. Pricing

All prices displayed on the website are subject to change without prior notice.

We reserve the right to correct any pricing or product information errors. If an order is affected by an incorrect price, we may contact the customer before processing the order or cancel the order where appropriate.

6. Order Confirmation

After placing an order, you may receive an order confirmation through the contact information provided by you.

We reserve the right to cancel or reject an order due to product availability, incorrect information, payment issues, suspected fraudulent activity or other legitimate reasons.

7. Payment

Cash on Delivery (COD) is not available.
All orders must be paid online through the payment methods available on the website.

JewelGleamWorld is not responsible for payment failures caused by banks, payment gateways, cards or other third-party payment providers.

8. Shipping Charges

Our shipping charges are based on the order value:

  • Orders below ₹500: Shipping charge of ₹50
  • Orders of ₹500 or above: Free shipping

Delivery times may vary depending on the customer's location, courier service, weather conditions, holidays or other circumstances beyond our control.

9. Delivery

Customers are responsible for providing accurate name, address, phone number and other delivery information.

JewelGleamWorld will not be responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

Once the order has been dispatched, delivery is handled by the applicable courier or logistics provider.

10. Parcel Opening Video

Customers are required to record a continuous, unedited video while opening the parcel.

If a product is received damaged, incorrect or defective, the parcel-opening video may be required as proof for an exchange request.

Without valid parcel-opening evidence, JewelGleamWorld may be unable to approve an exchange claim.

11. Damage & Exchange Policy

JewelGleamWorld offers exchange only in case of product damage.
Damage must be reported within 3 days of receiving the order.

To request an exchange:

  1. Contact us within 3 days of delivery.
  2. Provide your order number.
  3. Provide clear photographs of the damaged product.
  4. Provide the complete, unedited parcel-opening video.
  5. Keep the product and original packaging safely until the claim is resolved.

Products that have been used, altered, damaged after delivery or returned without the required evidence may not qualify for exchange.

No cash or payment refund will be provided for damaged products; eligible claims will be handled through exchange only.

12. Order Cancellation

Cancellation requests may be accepted only before the order has been processed or dispatched.

Once an order has been dispatched, cancellation may no longer be possible.

13. Customer Responsibilities

You agree to:

  • Provide accurate contact and delivery information.
  • Make payments using valid payment methods.
  • Use the website only for lawful purposes.
  • Not misuse or attempt to damage the website.
  • Not engage in fraudulent activities.
  • Not attempt unauthorized access to our website or systems.

14. Intellectual Property

All content available on the JewelGleamWorld website, including product photographs, logos, graphics, text, designs, videos and other materials, belongs to or is used by JewelGleamWorld with appropriate rights.

You may not copy, reproduce, modify, distribute, publish or commercially use our content without prior written permission.

15. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free or available.

We may temporarily suspend the website for maintenance, technical updates, security reasons or other circumstances.

16. Third-Party Services

Our website may use third-party services such as payment gateways, courier services, hosting providers, analytics services and other service providers.

JewelGleamWorld is not responsible for interruptions or issues caused by third-party services beyond our reasonable control.

17. Limitation of Liability

To the maximum extent permitted by applicable law, JewelGleamWorld shall not be responsible for indirect, incidental or consequential losses arising from the use of our website or products.

18. Changes to Terms

JewelGleamWorld reserves the right to update or modify these Terms of Service at any time.

Changes will be posted on this page with an updated "Last Updated" date. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

19. Governing Law

These Terms of Service shall be governed by the applicable laws of India.

Any dispute relating to the website, products or orders shall be subject to the jurisdiction of the appropriate courts in India.

20. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

JewelGleamWorld

Email: info@jewelgleamworld.in

Phone / WhatsApp: +91 9558952100

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